SERVICE
Water Chillers Service
With long years experience selling water chiller to variety of industries, TAICH have highly-qualified customer service team support you before and after sales.
Before Water Chiller Sales Steps
Our team will make detailed communicate with you, to know your project requirements.
According to the project requirements, and customer country policy, customer working condition such as ambient temperature and etc, our professional engineers will one-one to make the accurate water chiller solution, project system drawing, Installation Solution and etc. Of course, if customer know which model they need, that can save much time.
Our sales manager will service one-one to make the professional offer.
Confirm solution, and order, production, and our sales manager also will keep you update for the production developing.
After Water Chiller Sales Steps
Professional documentation specialist will arrange the shipment for you, we can accept arrange the water chillers send to your discharge port, or to your door. Or if you have own forwarder we also accept FOB / FCA in China Port, or EXW.
Our documentation specialist will close to tracking throughout the goods situation, ensure it is arrive to our customer safety, and they will help customer to prepare any documents if can help them save import tax and process cost.
When TAICH Water chillers arrive to customer, we supply 12 months warranty, if any quality problem we will help customer to change the new parts by free; And we supply any technical support in the water chiller’s whole life.
Our highly-qualified customer service team can assist you with replacement parts and components for your chiller. Additionally, we offer phone service to help with maintenance and troubleshooting.
Contact our Service Department to dispatch one of our service technicians for further service assistance and repairs.
Get In Touch
Please use the form below to get in touch.
If you need a reply we will get in touch as soon as possible.
